Welcome to MyoloHealth (“we,” “us,” “our,” or “the App”. Please read these Terms and Conditions carefully before using our mobile application, website, and services (“Services”).
By clicking “I Accept,” accessing, or using the App, you agree to these Terms and our Privacy Notice. If you do not agree, do not use the App.
The App may collect:
We may use your data to:
We may share your data:
Your rights as a Data Subject under the Data Protection Act include, but are not limited to, the right to:
To reiterate, please feel free to reach out to us at hello@myolohealth.co.ke for any requests, whether pertaining to the use of your personal data or otherwise.
We have several categories of data subjects whose data will be processed and controlled, due to regulatory, operational and or other needs.
These are individuals directly or indirectly employed by us. We may control and process data related to employees to allow for identification, validation as well as processing of regulatory information such as remittances on taxes and other key data required by the Government of Kenya. Such data may also be shared with authorised third parties where necessary for fulfilment of a contractual obligation with the respective Data Subject or based on consent.
The data processed may also include sensitive personal / health data for e.g. biometric access control, and where applicable, for the provision of medical insurance / healthcare to the Employees. Whenever this is the case, consent of the Data Subject will always be sought along with an explanation as to the use to which the said data will be put, save for life threatening instances in which consent is not obtainable.
This category includes all identifiable clients who procure services and / or products from us and / or other third-party partners with whom we collaborate with to provide services and products. We may share personal data with authorised third parties in furtherance of their obligations to the Client, e.g. for delivery of ordered products or where advice is sought.
We may control and process data related to you in furtherance of a contractual obligation where you seek advice from us, or due to legal obligations.
These are all our partners who have a business relationship, collaborative initiative and existing connection either directly and or indirectly that would necessitate the processing and control of personal information on. Such processing and control might be due to regulatory compliance, internal processes and or other assessed need in line with our Notice, and accordingly, may be shared with authorised third parties.
All physical personal data records shall be kept under lock and key and shall be under the sole control of our designated appointee. There shall be no copying, sharing and distribution of personal data other than that which is authorised by the Data Subject and / or necessary for the respective department to carry out their function. Digital personal data shall be stored in a secure gadget and/ or server as the need may be with access restricted to our designated appointee. We shall take all necessary measures to ensure that your personal data is stored in a secured location, which location shall be under our ownership and / or contractual ownership with the right to retention, deletion and purging of all data held by any third-party installation.
Where personal data controlled and processed by us has been accessed or acquired by an unauthorised person, and there is a real risk of harm to the data subject whose personal data has been subjected to the unauthorised access, we shall initiate the below steps:
Where a third-party data processor becomes aware of a personal data breach, the data processor shall notify us without delay and were reasonably practicable, within forty-eight hours of becoming aware of such breach.
Once we receive notification of such breach we shall immediately initiate a cessation of processing of all our Data Subject data managed by the third party through notice to the said data processor, and we shall request for a detailed incident report of the facts of the breach including measures that have been put in place to mitigate further occurrence within 24 hours of receipt of notice of breach, which will inform any subsequent decision to report the matter to the Office of the Data Protection Commissioner, as required by the law and based on the circumstances of the breach.
By using the MyoloHealth App and proceeding with the periodontal risk assessment:
You consent to the collection, use, and storage of your personal data and health information as described in this Notice.
You acknowledge that the App is not a substitute for professional medical or dental care.
You understand that any risk scores or health insights provided are for informational purposes only and may be incomplete, inaccurate, or incorrect.
MyoloHealth and its developers, partners, and affiliates are not liable for any damages, losses, or harm, howsoever caused, resulting from, inter alia:
You must be at least 18 years old to use this App.
We may change these Terms at any time. Updates will be posted in the App. Continued use after changes means you accept the new Terms.
For questions about these Terms or privacy rights, contact:
We are committed to improving oral health outcomes and contributing to public health knowledge in Kenya.
We may collect and use anonymized and aggregated data from users for purposes such as:
Any data used for these purposes will not include information that identifies you personally, and accordingly, will be strictly statistical data.
By using the MyoloHealth App, you consent to our use of anonymized and aggregated data for these purposes.
If you have questions or would like more information about how your anonymized data might be used, please contact us at hello@myolohealth.co.ke